Follow us at:                           

E&O Training


E&O - ROADMAP TO POLICY ANALYSIS - PART 1 

Webinar: Aug. 22, Sept. 26, Oct. 24, Nov. 28, 2017 - 9 a.m. - 12 p.m. PT: This course is designed to guide experienced professionals step by step through the process of reading policy language, applying a basic coverage analysis to look for possible gaps in coverage, and understanding advanced coverage issues. 

It will explain what to look for in terms of wording, punctuation, and formatting, including negative and positive implications of specific wording. In addition, the course will address E&O loss control issues and help the agency look at ways to obtain and retain business.  

Upon completion of this course, the student should be able to understand important contract features in general as well as those specific to insurance policies and how they may or may not affect coverage;

Know the general sections of a policy, their purpose, how they can be modified, and the importance of each;
Understand how the sections of a policy interact and explain how they work together to determine coverage;
Explain the importance of each area of special interest and how they can affect coverage;
Understand and explain how a program of insurance should be coordinated and why it is important; and
Understand how all the above impact errors and omissions (E&O) loss control, new sales, and retention of existing business.


E&O - ROADMAP TO POLICY ANALYSIS - PART 2

Webinar: Aug. 22, Sept. 26, Oct. 24, Nov. 28, 2017 - 1 p.m. - 4 p.m. PT: This course is designed to guide experienced professionals step by step through the process of reading policy language, applying a basic coverage analysis to look for possible gaps in coverage, and understanding advanced coverage issues. It will explain what to look for in terms of wording, punctuation, and formatting, including negative and positive implications of specific wording. In addition, the course will address E&O loss control issues and help the agency look at ways to obtain and retain business.  

Upon completion of this course, the student should be able to understand important contract features in general as well as those specific to insurance policies and how they may or may not affect coverage;

Know the general sections of a policy, their purpose, how they can be modified, and the importance of each;
Understand how the sections of a policy interact and explain how they work together to determine coverage;
Explain the importance of each area of special interest and how they can affect coverage;
Understand and explain how a program of insurance should be coordinated and why it is important; and
Understand how all the above impact errors and omissions (E&O) loss control, new sales, and retention of existing business.


E&O RISK MANAGEMENT - MEETING THE CHALLENGE OF CHANGE

Video On Demand: This single, six-hour Video on Demand Webcast  - which will apply toward the agency's requirement for the Swiss Re and Allianz 10% E&O discount -  is designed to give agents important information to help reduce their exposure to E&O claims.  

Topics that will be discussed include:

Agency/Carrier Relationship - Law of Agency
Understanding Agent Duties
An E&O Claim – 360° View
Agency/Carrier Contracts – E&O Considerations
Agency Defenses Documentation
E&O Considerations of Agency Operations

This video on demand webcast does not award Continuing Education credit in California.


AN ERRORS AND OMISSIONS MOCK TRIAL

Video on Demand: This is a “Mock” E&O Trial in name only. This is about as real as it gets. Preview the video.

Set in an actual courtroom, the judge in this “trial” served 16 years on the NC Court of Appeals.  The defendant’s attorney serves as Panel Counsel for Swiss Re and has defended numerous agents in actual E&O claims situations.  The expert witnesses used have actually served in this capacity in real E&O lawsuits.

This is a “bench trial” in which the judge is the decider of fact and there is not a jury present. This means that the viewer will have the advantage of hearing the judge questioning the witnesses and the attorneys and this will help them better understand the legal issues that arise during the trial and which contribute to the judge’s final decision. 

The case is titled “Green Things Nursery vs. The Lax Agency”.  The basics of the case are that the insured called his agent to report that he had purchased a backhoe and wanted it added to his commercial policy.  Later, while using the backhoe at a new residential development, the insured cuts a gas line, sparking a fire which destroys the backhoe and two neighboring houses.  The claim is submitted and the carrier denies the claim, citing that the agent failed to procure the proper coverages with the carrier.