Independent Insurance Agents and Brokers of
California, Inc.

Web Site Privacy Policy


Independent Insurance Agents and Brokers of California, Inc. (IIABCal) has created this security and privacy statement in order to document and communicate its commitment to doing business with high ethical standards and appropriate internal controls.
We respect your privacy. Information you entrust to IIABCal will be handled with care, and IIABCal will not use non-public information in any way contrary to law or your reasonable request.


Sites Covered by this Policy - This Privacy Policy applies to all web sites and domains owned by IIABCal and its wholly-owned subsidiaries.
Links to Other Sites - This site contains a number of links to other sites. IIABCal is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites.


IIABCal recognizes the importance of keeping the information we collect about you confidential. We take care to protect what you entrust to us. is committed to protecting the privacy of visitors to our website.
Information Gathering - The website does track the specific usage of particular users. Information about users and what they do is passed to third-parties that assist in tracking and security functionality.
Cookies and Web Bugs - The IIABCal website does use both cookies and web bugs for tracking and statistical information. Additionally, in the case of SSO (Single Sign-On) with Protech - IIABCalassociation management software, this information is used to login members to the Protech Web Portal.


Precautions For Children- IIABCal does not collect personal information from children, and we do not provide services to children. The IIABCal website is not directed to children under age 18 and we do not knowingly collect personal information from children under age 18.


Opt-in Email Lists - IIABCal informs active members of the association of industry changes, products and services, and scheduled events through email broadcasts using the emails provided by active members and individuals. We also use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those IIABCal provides.
Third-Party Email Lists - IIABCal periodically purchases email addresses and other contact information from vendors, such as Kirchner's, for the purposes of marketing and selling memberships and products and services to insurance agents and brokers.
Personal Contacts IIABCal personnel frequently give presentations at conferences and seminars, write articles and newsletters, and participate in similar types of group and individual communications. We often receive business cards, as well as requests for additional information or help with risk- related issues. When we receive requests for information or help in person, from our web site, from information volunteered by our web site visitors, or from conferences, from people indicating they want more information about our type of services, we will place these individuals on our contact list.
Email List Privacy - IIABCal does not sell, rent or share our email lists with any third parties. We do not link our email lists to any other databases. We do not store emails or individual information on our web server. All personally identifiable information is stored on servers behind firewalls.

Third-Party Access to Your Personal Information

Third Party Access to Personal Information - IIABCal or its subsidiaries may use third-parties to process your personal information. In these cases, the information is only used for IIABCal or its subsidiaries' business purposes. IIABCal contractually prohibits these vendors from using your personal data for any other activities, and from disclosing, selling or leasing them to any other parties.


Third-Party Ads - Certain pages of our website may contain advertisements from third-parties not affiliated with IIABCal. These advertisements may collect your IP address if you click on the ads.


Security Measures - Our site is protected with a variety of measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
Encryption Policy - Please be aware that the information you send to us in any information request form such as the individual profile, company profile, or event registrations, or in an email message, will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at (800) 772-8998, Member Services.
Encryption Policy - IIABCal does use SSL Certificates encryption to protect some information you submit to us.
Policies and Procedures - IIABCal has internal policies and procedures to limit access to your information to only those who have a business need to view it.
Sensitive Communication Via Email and Web Page
Collecting Confidential Information - IIABCal does use some encryption when collecting personal information via web forms on members and individuals. Web site users can identify these forms by looking in the address bar of the browser, where the "https" in the URL indicates a secure connection.


Access to Personal Information - We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please edit My Profile on the website or contact Member Services at 800-772-8998. We will follow procedures to verify your identity before providing this information to further protect your privacy.
Your Opt-In and Opt-Out decisions
Product Information - If you would like to receive information regarding our services or publications, access the main page of our website (, click on Contact Us top of page, click drop down for Select Subject, complete information requested and click Submit to email request form to IIABCal.
Privacy Policies - If you have a question about our privacy practices, please fill out our information Contact Us request form as noted above under Product Information.
Email Lists - If you are currently on our email list and wish to be removed, please send an email to or complete the Contact Us email form as noted above under Product Information.
Privacy Policy Changes
Policy Change Notice - We may occasionally make changes to our privacy policy to reflect changes in legal and regulatory requirements, or as necessary as we upgrade or modify our technology, applications and service offerings. We recommend you visit our site to review our privacy policies occasionally.
Email Change Notices - We will send email broadcast notice whenever the policy is updated to all current active members.


Customer Information Requests - With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels.
  • Sending email mail to
  • Sending email using Contact Us on the Website
  • Sending regular mail to IIABCal, 7041 Koll Center Parkway, Suite 290, Pleasanton, CA 94566
  • Calling 800-772-8998 during regular business hours 8:30 AM to 5:00 PM PST
  • Faxing 925-484-6014 any time of day or night
Privacy Policy Questions and Problems: If you have any specific questions or concerns about our privacy policy or practices, including any suspected potential disclosures of your personal information, please contact:
  • Stephen L. Young, General Counsel
  • Independent Insurance Agents and Brokers of California, Inc.
  • 7041 Koll Center Parkway, Suite 290
  • Pleasanton, CA 94566
  • (415) 378-9300 Direct
  • (925) 484-6014 Fax


This policy helps address the requirements of the following regulations and standards:

OECD Fair Information Principles
FTC Online Privacy Principles - US Federal Trade Commissions
COPPA - Children's Online Privacy Protection Act
ISO 27002: 15.1.4. Data protection and privacy of personal information
Health Care: HIPAA Privacy - Final Rule, HITECH Act
Financial Services: GLBA Act, Title V - Privacy