Here's What You Get:
An Entire IT Department Focused On Your Business
Advantage Microsystems provides complete IT department services for insurance agencies all over the United States. For a flat monthly fee, we monitor the security and stability of your network, protect it from hackers and malicious attacks, back up your company’s most critical data, and invisibly solve computer glitches before they have the chance to affect your business.
We provide more services than a computer consultant or in-house technician – at a fraction of the price. More importantly, we give you unlimited access to an unrivaled team of technology specialists. Whether you have 10 employees or 200, we are the only call you’ll ever need to make when you have an IT question, need an urgent fix, or want to incorporate the right technological solutions to increase the productivity of your staff.
No More Living With Computer Problems
Our helpdesk technicians are an immediate resource for your employees whenever they encounter an IT related problem. Most issues can be solved remotely in no time, but for problems that require an onsite resolution, we’ll quickly dispatch a technician. Our staff is always available to you by email and phone from 5am to 5pm (Pacific Time) and our response time is guaranteed.
IT Specialists For Agencies
Advantage Microsystems has 12 years of experience supporting independent insurance agents and brokers. We are experts in most agency management systems, raters, carrier websites, third-party document imaging solutions, uploads/downloads, and more. Our technicians understand the technology needs of your property and casualty staff, and can also support the unique needs of your health and benefits division.
Besides providing you with fantastic helpdesk services and a stable computer network, we can increase your productivity by listening and responding with proactive recommendations. We begin by building your company its own custom intranet website to store all of the key business information your employees use - including links to carrier websites, vacation and conference room calendars, shared documents, and everyday "how-to" training guides. We can enable your employees to send and receive faxes directly from their computers or add multiple computer monitors to increase multitasking abilities. Bring us your wish list and we'll make it happen!
Unlimited Online Backup and Recovery Support
Does your agency have a disaster recovery plan? Included with your service is an encrypted offsite backup of your company data to our multiple facilities. Our clients work comfortably knowing that even in case of fire, theft or any catastrophe, their critical information is secure. We are able to rebuild your servers within our data center, allowing you to access your information remotely as your business recovers. The moment a disaster strikes, we’ll begin restoring access to your programs, email, and data.
Network Security and Monitoring
Securing a computer network is an incredible challenge for any business to handle on its own. Advantage Microsystems utilizes the most advanced, state-of-the-art security and stability monitoring toolset available to keep hackers, viruses and other threats out of your email, data, and network. Should an attack occur, our technicians are automatically notified and take immediate action to safeguard your company.
Every Business Needs a Chief Technology Officer
You are just a phone call away from your own dedicated Chief Technology Officer and an entire team of specialists ready to help you deal with anything from a quick curiosity to crafting a long-term technology roadmap. Clients call to ask us about ways to communicate better between multiple branch offices, how to set up employees to work from home, and even ways to save on energy bills. Our job is to provide straight answers to help you make the right business decisions.